Refund policy

Tested on Humans, we want you to feel confident when ordering our functional drinks.

You may request a return within 14 days of receiving your order. Because our products are consumable beverages, returned items must be unopened, unused, securely sealed, and in their original packaging. For health, hygiene, and food-safety reasons, we cannot accept drinks that have been opened, consumed, tampered with, or improperly stored.

Please inspect your order immediately after delivery. If a drink arrives damaged, leaking, unsealed, defective, or incorrect, contact us within 48 hours. Include your order number, a description of the problem, and clear photographs of the product, outer packaging, and shipping label.

Once your request has been reviewed, we may provide a replacement, store credit, or refund where appropriate.

Refunds cannot normally be issued because of personal taste preferences or because a product did not produce the experience you expected. Flavour preferences and individual responses to functional or botanical ingredients may vary.

Approved refunds will be returned to the original payment method. Processing may take 5–10 business days, depending on your payment provider.

For return or refund assistance, contact us:

Email: potion.brewing.co@gmail.com